"Thank you again for your assistance in this matter. Without your help I do not believe a resolution would have been possible. I have told the other attorneys in the office that I would always use your for emotionally charged cases as you have a knack for calming nerves."
-Counsel for Respondent

"By the way if you speak with Joan, I'd like her to know that Susan and I were beyond impressed with how exquisitely she performed her job. She must have been about the best anyone might hope for and we are grateful for her contribution to our settlement."

-Letter from Claimant to Counsel for Claimant

"Joan Stearns Johnsen is very good, very patient, and very resourceful in encouraging and cajoling parties and their counsel to see the benefits of settling their cases. She is particularly effective in difficult cases (if they were easy they would not need mediators), and the impossible ones simply take a bit longer."

-Counsel for Respondent